How do I contact MRCH support?
Email info@backstageai.com. Include the email on your account, what you were trying to do, and any screenshots.
What to include
When you write in, send the email on your account, what you were trying to do, and any screenshots. That is enough to start. The same address is used for MRCH and Backstage AI.
Product questions — inventory, pricing, AI design, live stores — are already answered on the FAQ. How the loop works is on how it works. Company record: about MRCH. Install: download.
FAQ
Where do I find product answers first?
The FAQ covers AI merch design, print on demand, payouts, credits, and the iOS, Android, and web apps.
How do I delete my account?
Close the account in the app (Billing → Logout → Close Your Account) or email from the Google account you used to sign in. Deletion is completed within 7 days of a confirmed request.
Open the app while you wait
Same merch backend on the App Store, Google Play, and the web.
